Since I recently took on new responsibilities I begun to realise how much the information balance is so critical in a business environment, it make the difference between good and bad decisions, which inevitably have knock-on effects and repercussions. The company I joined have tried to be innovative and are using some cool web2.0 technology, (wikis) to help the info-flow, however this is only half the solution (or problem as you may choose to consider it). Since, the company has not just one centralised wiki, but at least 4 different wikis to consult to gather the required information. Not only that they have numerous networked drives that contain solution descriptions, sales proposals, etc. A wealth of valuable information spread across multiple access points. The second part of this problem is functional silos. Whilst the information appears to be shared, it is still created and stored in modes that replicate zones of competence and relevance. This may seem appropriate to the individual, but it is not practical for the organisation. My role is one of Business Consultant, which means I have to draw on all sectors of the company for the relevant information, so if my role is reflective of the organisations need for the right information, most of the time is spent searching, validating and absorbing. I agree with most people that information should be a free commodity, yet to be efficient it must be arranged in some way that the right information can be found quickly.
Wed
30
Jul '08


2 Comments »